Conversation View

Once a user taps on a message in the inbox, they are taken to the conversation view. Here, the full message history with your business is displayed.

Key Features

✅ Trust and safety (Blue tick denominating a genuine business)

✅ Brand assurance (Non-tamperable name and logo so fraudsters can’t replicate them)

✅ Rich media (Images, Videos and Documents)

✅ Smart reply (Suggested reply to ease customer responses)

✅ Ease of response (Reply to brands to start a conversation)