> For the complete documentation index, see [llms.txt](https://docs.truecaller.com/truecaller-for-business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.truecaller.com/truecaller-for-business/features/feature-prioritization-index/which-features-are-visible-to-end-users-on-the-after-call-screen-acs.md).

# Which features are visible to end users on the After Call Screen (ACS)?

The features displayed on the After Call Screen (ACS) are determined by a dynamic system logic. This logic takes into account factors such as the call outcome (answered, missed, or rejected) and the features enabled for the business number.

{% hint style="info" %}
Refer to the table below for a detailed view of how features are prioritized and displayed on the After Call Screen (ACS) across different call scenarios.
{% endhint %}

<table><thead><tr><th align="center">Feature</th><th align="center">Feature</th><th align="center">Feature</th><th align="center">Feature</th><th align="center">Feature</th><th align="center" valign="middle">After Call Screen Scenario</th><th>After Call Screen Scenario</th></tr></thead><tbody><tr><td align="center"><strong>Call Me Back</strong></td><td align="center"><strong>Call Reason</strong></td><td align="center"><strong>Video Caller ID (VCID)</strong></td><td align="center"><strong>Verified</strong> <strong>Campaigns</strong></td><td align="center"><strong>User Feedback</strong></td><td align="center" valign="middle"><strong>Call Answered</strong></td><td><strong>Call Missed / Rejected</strong></td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">—</td><td>—</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">—</td><td>Call Me Back</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">Call Reason</td><td>Call Reason</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">Call Reason</td><td>Call Me Back, Call Reason</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">VCID</td><td>VCID</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">VCID</td><td>Call Me Back, VCID</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">Call Reason, VCID</td><td>Call Reason, VCID</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center" valign="middle">Call Reason, VCID</td><td>Call Me Back, Call Reason, VCID</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">User Feedback</td><td>User Feedback</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">User Feedback</td><td>Call Me Back, User Feedback</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">Call Reason, User Feedback</td><td>Call Reason, User Feedback</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">Call Reason, User Feedback</td><td>Call Me Back, Call Reason, User Feedback</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">VCID, User Feedback</td><td>VCID, User Feedback</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">VCID, User Feedback</td><td>Call Me Back, User Feedback</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">Call Reason, VCID, User Feedback</td><td>Call Reason, VCID, User Feedback</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center" valign="middle">Call Reason, VCID, User Feedback</td><td>Call Reason, Call Me Back, User Feedback</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">❌</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">✅</td><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns</td><td>Verified Campaigns</td></tr><tr><td align="center">❌</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr><tr><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center">✅</td><td align="center" valign="middle">Verified Campaigns, Call Reason</td><td>Verified Campaigns, Call Reason</td></tr></tbody></table>


---

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