What actions can be taken from the notification?

The notification provides dynamic touchpoints based on your specific setup:

  • Call Now: Initiates an inbound call to the business. This call is automatically routed to the Inbound Calling Number configured in your Business Page settings.

  • Schedule Call: Allows the customer to request a callback at a date and time that works for them.

  • View Business Page: This call-to-action (CTA) appears only if the Alternate Calling Number and Call Me Back are not configured.

  • Notification Body: Clicking anywhere on the notification body redirects the user to your Business Page.

Last updated

Was this helpful?