What changes after the migration?

• New Dashboard: A redesigned interface providing more useful insights at a glance.

• Improved Business Structuring: Businesses can now create and manage departments, operations, and processes tailored to their organization.

• Default Setup: A default department, operation, and process will be created for each business.

• Feature Sets:

  • Previously called Number Groups, these will now be known as Feature Sets.

  • Existing Number Groups will be automatically mapped as Feature Sets based on configurations such as Caller ID, Video Caller ID, and Call Reason.

  • You can search using a phone number or Feature Set name.