Call Reason Errors

You can find explanations for errors related to Call Reason in this section.

  1. Invalid input: The issue is with the request payload. Please check if the request body is well-formed, the key names and values are as per the API documentation. Special characters, if any, are not allowed in the call reason. For more details on special characters, refer to this link.

  2. Not a Truecaller user: The receiver is not a Truecaller user, or they might have uninstalled the app or switched to a new device that does not have Truecaller installed.

  3. OS not supported: User is on an operating system other than Android. Please note that personalized call reason is only available for Android devices.

  4. App version not supported: User is on a very old version of Android which is not supported now.

  5. Failed to push: This is returned when system is unable to establish a connection with user's device. Reasons can include but are not limited to:

    1. Out of network zone

    2. Bad internet

    3. Airplane mode

PreviousError scenarios for Webhooks

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