Caller ID

Display your campaign when users receive calls from your verified number, ensuring high visibility and engagement. This touchpoint allows you to present important messages directly during incoming calls, enhancing user awareness of your brand

To create the JSON payload structure needed for your webhook connectors, use the DIY Template Generator tool within the Verified Campaigns tab on the Truecaller for Business console. The tool helps you to create the appropriate template in two simple steps.

Below are the required payload parameters for each Template Style on the Caller ID screen :

profile section parameters are Mandatory for all webhook payloads :

• campaign_id : External campaign reference ID

• receiver_number : Phone numbers of the end user to whom the communication should be delivered.

content section parameters can vary based on display_unit and template_style selected as follows : * means mandatory

Template 1 - Text only	Template 2 - Image Banner only	Template 3 - Personalised content with image banner on left	Template 4 - Personalised content with image banner on right
“display_unit”*	“display_unit”*	“display_unit”*	“display_unit”*
"title"*	"ttl"	"title"*	"title"*
"sub_title"*		"sub_title"*	"sub_title"*
"ttl"		"ttl"	"ttl"