What all features of Verified Business does Verified Campaigns work with?

Verified Campaigns seamlessly integrates with several CX features of Verified Business to enhance your communication strategy. Here’s what you can expect:

Compatible Features:

When Verified Campaigns is active, the following features will be supported with conditions :

• Verified Business Caller ID

• Business Call Reason:

  • Caller ID Screen - Business Call Reason will always take precedence over an active campaign on the Caller ID Screen; the Campaign in this scenario will be shown to the user during the Ongoing Call if they decide to Answer the call

  • Post Call Screen - Both Business Call Reason and Campaigns will be supported together on this touchpoint.

• Business Profile

Overridden Features:

When Verified Campaigns is active, the following features will be temporarily overridden:

• Video Caller ID

• Call Me Back

• User Feedback