Truecaller for Business
Verified Campaigns
Number IntelligenceVerified Business APIsVerified Business Caller IDVerified Campaigns
Verified Campaigns
Number IntelligenceVerified Business APIsVerified Business Caller IDVerified Campaigns
  • API/Webhook Documentation
    • Getting Started
      • Authentication
      • Webhook Setup
      • Webhook Token Regeneration
    • Asset Dimensions
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Payload
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Setup
    • Third Party Resources
  • Release Log
  • FAQs
    • What is Verified Campaigns?
    • What are the pre-requisites to sign up for Verified Campaigns?
    • How does Verified Campaigns work?
    • What tools can Verified Campaigns integrate with?
    • What are the available touchpoints on Truecaller where I can run Verified Campaigns?
    • Can businesses track the performance of their Verified Campaigns?
    • Can businesses view payload exchange metrics?
    • What all features of Verified Business does Verified Campaigns work with?
    • What are the various templates for Verified Campaigns?
      • Template 1 - Plain Text
      • Template 2 - Image Banner
      • Template 3 - Personalised Text with Brand Image - Left
      • Template 4 - Personalised Text with Brand Image - Right
    • How will Verified Campaigns impact my CEP’s billing?
    • Can I schedule a demo for Verified Campaigns?
    • What is the format of the Phone number field to be used in the payload?
    • Does Verified Campaigns allow the sharing of Phone Number field in SHA 256 Hashed format?
    • Can we host our marketing assets on the console?
    • What is the pricing for Verified Campaigns?
    • Where can I view all the campaigns run on Truecaller?
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  1. FAQs

What all features of Verified Business does Verified Campaigns work with?

Verified Campaigns seamlessly integrates with several CX features of Verified Business to enhance your communication strategy. Here’s what you can expect:

Compatible Features:

When Verified Campaigns is active, the following features will be supported with conditions :

  • Verified Business Caller ID

  • Business Call Reason:

    • Caller ID Screen - Business Call Reason will always take precedence over an active campaign on the Caller ID Screen; the Campaign in this scenario will be shown to the user during the Ongoing Call if they decide to Answer the call

    • Post Call Screen - Both Business Call Reason and Campaigns will be supported together on this touchpoint.

  • Business Profile

Overridden Features:

When Verified Campaigns is active, the following features will be temporarily overridden:

  • Video Caller ID

  • Call Me Back

  • User Feedback

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Last updated 2 days ago

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