• No, the Verified Business Caller ID cannot be customized.

• All Verified Business calls are identifiable by a green badge.

• Apart from this, Priority caller IDs are purple in color. But Priority Caller IDs can be enabled only for use cases approved by our team. Truecaller holds the right to approve or disapprove a number for priority caller ID.

Yes, Verified Business Caller ID works on all devices that support the Truecaller application, i.e. Android and iOS. It works across all devices within these OS, and it is a network-agnostic solution.

With Verified Business Caller ID, businesses can:

1. Establish a prominent brand identity with a tamper-proof name, business category and logo.

2. Make calls contextual and crystal-clear for their audience with Call Reason.

3. Leverage Video Caller ID to deliver a more lively communication experience for customers.

4. Get active customer feedback to streamline their operations.

5. Enable customers to show interest for their business offerings even if they miss the communication, with Call Me Back.

6. Build scalable communication experience with APIs that seamlessly integrates into their existing calling infrastructure.

Yes, the Verified Business Caller ID is supported on iOS. Due to iOS restrictions, the UI will be different from Android.

Yes, you can use virtual or cloud telephony numbers. All official business-owned CLI, PRI, DID, Landline, Mobiles, and virtual numbers can be onboarded on our Verified Business Caller ID.

In order to enable Truecaller on your iPhone, please follow the below steps:

• Open Phone settings on your iOS device.

• Tap on ‘Phone’ and then ‘Call Blocking & Identification’.

• Turn on all the options for Truecaller.

You can reach out to us at cs@truecaller.com for more information on early access programs.

As part of our early access programs, we reach out to our customer community from time to time to give them access to our upcoming products to get first-hand feedback and insights to enrich the product experience.