The number for which Call Reason is to be displayed must be a valid phone number and already a Verified business or Priority number with Truecaller.

• The call reason has to have a minimum of 10 characters and maximum of 100 characters.

• The following special characters are not supported in Call Reason ! @ # $ % ^ & * ( ) _ + /

• The following special characters are not allowed . , - at the start or end of the Call Reason text. These characters can however be used within a Call Reason text body.

• Spaces are not allowed at the start or end of the Call Reason text.

• The call reason mentioned must be crisp, meaningful, and easy to understand from the end user's call perspective.

• The text should be free from grammar or spelling errors.

Call Reason currently supports English, Arabic and Hebrew and most of the vernacular languages in India like Hindi, Gujarati, Bengali etc.

1. After setting up your Verified Business Caller ID, you can add Call Reason in your feature set.

2. Click on the Call Reason toggle to activate it.

3. You can choose a call reason from your existing list of call reasons and click on “Confirm”.

4. If you want to add a new call reason, click on “Create New”.

1. To create new call reason, click on “Create New”, after activating the Call Reason toggle in the Feature Set Configuration page.

2. You can then type in your call reason.

3. The call reason has to have a minimum of 10 characters and maximum of 100 characters.

4. A mockup of the Call Reason will be shown in the preview pane.

5. The same call reason can be applied to any number of feature sets. Check out the Call Reason page in to see all the feature sets using the same call reason.

You can also click on the “Call Reason” option listed under the Feature section in the left hand side panel of the console to setup your Call Reason feature.

You cannot remove a Call Reason. You can only remove numbers from a Call Reason.

You can find the Call Reason analytics on the left hand side menu of the Verified Business console.