Navigate to the "Manage Members" section of your account from the overlay menu on the bottom left corner of your Truecaller Business console.
Click on "Invite Member."
Select a specific role that you want to assign to the new members Ex. "Department Owner," "Operation Owner," or "Process Owner" role.
Ensure the correct department is selected from the tree-hierarchy.
Complete the required information in for the new member and send out the invite.