Truecaller for Business
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Truecaller for Business
  • What is Business Chat?
  • Messages in Business Chat
  • Getting Started
  • Manage Partner Accounts
  • Senders
  • Analytics
  • Business Chat Limits
  • Partner’s Guide to Truecaller App User Experience
  • FAQs
    • Account Management
    • Access Token Management
    • Sender Management
      • What are Business Chat senders?
      • What is the difference between the brand name and display name?
      • I am adding the brand name, but it does not appear in the list. How to add the brand name?
      • What document should I provide to upload proof of ownership?
      • What category should I select if the sender wants to send both transactional and promotiona traffic?
      • What happens to the sender when the sender's health is “Restricted”?
      • I’ve created a sender request that is currently under review. Can I delete it?
      • How long does sender approval take?
      • Can I edit sender details after submission?
      • Are deleted senders listed in the disabled tab?
      • I’m not getting the expected results after applying filters. Why?
    • Analytics & Reporting
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  1. FAQs

Sender Management

All frequently asked queries around sender management are listed here

What are Business Chat senders?chevron-rightWhat is the difference between the brand name and display name?chevron-rightI am adding the brand name, but it does not appear in the list. How to add the brand name?chevron-rightWhat document should I provide to upload proof of ownership?chevron-rightWhat category should I select if the sender wants to send both transactional and promotiona traffic?chevron-rightWhat happens to the sender when the sender's health is “Restricted”?chevron-rightI’ve created a sender request that is currently under review. Can I delete it?chevron-rightHow long does sender approval take?chevron-rightCan I edit sender details after submission?chevron-rightAre deleted senders listed in the disabled tab?chevron-rightI’m not getting the expected results after applying filters. Why?chevron-right
PreviousWhat happens if I misplace my token? Is there a way to retrieve it?chevron-leftNextWhat are Business Chat senders?chevron-right

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