Getting Started

Discover how to leverage our powerful webhook integrations to enhance your campaign visibility and engagement right from your CEP platform.

Our user-friendly documentation equips you with all the necessary information to seamlessly set up and utilise Truecaller as an additional channel via webhook based connectors from your customer engagement platform, enabling you to maximize the impact of your Verified Campaigns.

Pre-requisites for using Verified Campaigns :

• An active subscription of Truecaller Customer Experience Solution for your business

Integration Steps :

1. Log into your Truecaller for Business account.

2. Configure a webhook token for your organization.

3. Copy the relevant details from your account - Webhook Endpoint URL, Organization ID and Token.

4. Set up "Truecaller" as a new channel of communication on your Customer Engagement Platform, in-house audience definition tool or CRM platform.

5. Upload your marketing assets via your Truecaller for Business console.

6. Define specific template parameters to personalize the message to be shown to your target users (Refer to Template Styles to know more about available templates).

7. That's it! You have now set up a webhook connector to send the audience data to Truecaller for Business backend service.

8. Verified Campaigns will start showing up on Truecaller user device's based on specified parameters and when a Verified Business call or message lands on their device.

Authentication

Webhook Setup

Webhook Token Regeneration