Truecaller for Business
Verified Campaigns
Verified Campaigns
  • API/Webhook Documentation
    • Getting Started
      • Authentication
      • Webhook Setup
      • Webhook Token Regeneration
    • Asset Dimensions
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Payload
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Setup
    • Third Party Resources
  • Release Log
  • FAQs
    • What is Verified Campaigns?
    • What are the pre-requisites to sign up for Verified Campaigns?
    • How does Verified Campaigns work?
    • What tools can Verified Campaigns integrate with?
    • What are the available touchpoints on Truecaller where I can run Verified Campaigns?
    • Can businesses track the performance of their Verified Campaigns?
    • Can businesses view payload exchange metrics?
    • What all features of Verified Business does Verified Campaigns work with?
    • What are the various templates for Verified Campaigns?
      • Template 1 - Customisable Text-only
      • Template 2 - Image only
      • Template 3 - Personalised content with image on Left
      • Template 4 - Personalised content with image on Right
    • How will Verified Campaigns impact my CEP’s billing?
    • Can I schedule a demo for Verified Campaigns?
    • What is the format of the Phone number field to be used in the payload?
    • Does Verified Campaigns allow the sharing of Phone Number field in SHA 256 Hashed format?
    • Can we host our marketing assets on the console?
    • What is the pricing for Verified Campaigns?
    • Where can I view all the campaigns run on Truecaller?
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  1. API/Webhook Documentation

Getting Started

PreviousAPI/Webhook DocumentationNextAuthentication

Last updated 20 days ago

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Discover how to leverage our powerful webhook integrations to enhance your campaign visibility and engagement right from your CEP platform.

Our user-friendly documentation equips you with all the necessary information to seamlessly set up and utilise Truecaller as an additional channel via webhook based connectors from your customer engagement platform, enabling you to maximize the impact of your Verified Campaigns.

Pre-requisites for using Verified Campaigns :

  • An active subscription of Truecaller Customer Experience Solution for your business

Integration Steps :

  1. Log into your Truecaller for Business account.

  2. Configure a webhook token for your organization.

  3. Copy the relevant details from your account - Webhook Endpoint URL, Organization ID and Token.

  4. Set up "Truecaller" as a new channel of communication on your Customer Engagement Platform, in-house audience definition tool or CRM platform.

  5. Upload your marketing assets via your Truecaller for Business console.

  6. Define specific template parameters to personalize the message to be shown to your target users (Refer to to know more about available templates).

  7. That's it! You have now set up a webhook connector to send the audience data to Truecaller for Business backend service.

  8. Verified Campaigns will start showing up on Truecaller user device's based on specified parameters and when a Verified Business call or message lands on their device.

Template Styles
Authentication
Webhook Setup
Webhook Token Regeneration