Webhook Setup

Note: Your external system's configuration will vary depending on the platform. Refer to your system's documentation for specific instructions on how to set up webhook integration.

Copy the following within Truecaller for Business console's webhook setup page.

1. Webhook Endpoint URL:

   • This is the address (URL) where you will push your segment and template parameters to.

     • https://enterprise-webhooks-noneu.truecaller.com/campaigns

   • Action: Copy this URL and paste it into the webhook configuration section of your external CX system.

2. Organization ID:

   • This is a unique identifier assigned to your organization within the Truecaller for Business system. It's a 16 digit UUID.

   • Action: Copy this ID. You'll need to include it in the authentication headers of your webhook requests to verify that you're authorized to receive the notifications.

   • Key-Value Pair Format : X-Org-ID: [Your Organization ID]

3. Webhook Token:

   • This token is used for authenticating your webhook requests to ensure secure communication between your system and Truecaller's backend service.

   • Action: Copy the webhook token and include it in the headers of your requests as an additional security measure.

   • Key-Value Pair Format: X-Org-Token: [Your Webhook Token]