Truecaller for Business
Verified Campaigns
Verified Campaigns
  • API/Webhook Documentation
    • Getting Started
      • Authentication
      • Webhook Setup
      • Webhook Token Regeneration
    • Asset Dimensions
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Payload
      • Caller ID
      • Post Call Pop-up
      • Missed Call Pop-up
      • Sticky Message ID
      • Business Profile
    • Campaign Setup
    • Third Party Resources
  • Release Log
  • FAQs
    • What is Verified Campaigns?
    • What are the pre-requisites to sign up for Verified Campaigns?
    • How does Verified Campaigns work?
    • What tools can Verified Campaigns integrate with?
    • What are the available touchpoints on Truecaller where I can run Verified Campaigns?
    • Can businesses track the performance of their Verified Campaigns?
    • Can businesses view payload exchange metrics?
    • What all features of Verified Business does Verified Campaigns work with?
    • What are the various templates for Verified Campaigns?
      • Template 1 - Customisable Text-only
      • Template 2 - Image only
      • Template 3 - Personalised content with image on Left
      • Template 4 - Personalised content with image on Right
    • How will Verified Campaigns impact my CEP’s billing?
    • Can I schedule a demo for Verified Campaigns?
    • What is the format of the Phone number field to be used in the payload?
    • Does Verified Campaigns allow the sharing of Phone Number field in SHA 256 Hashed format?
    • Can we host our marketing assets on the console?
    • What is the pricing for Verified Campaigns?
    • Where can I view all the campaigns run on Truecaller?
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  1. API/Webhook Documentation
  2. Getting Started

Webhook Setup

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Last updated 22 days ago

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Note: Your external system's configuration will vary depending on the platform. Refer to your system's documentation for specific instructions on how to set up webhook integration.

Copy the following within Truecaller for Business console's webhook setup page.

  1. Webhook Endpoint URL:

    • This is the address (URL) where you will push your segment and template parameters to.

    • Action: Copy this URL and paste it into the webhook configuration section of your external CX system.

  2. Organization ID:

    • This is a unique identifier assigned to your organization within the Truecaller for Business system. It's a 16 digit UUID.

    • Action: Copy this ID. You'll need to include it in the authentication headers of your webhook requests to verify that you're authorized to receive the notifications.

    • Key-Value Pair Format : X-Org-ID: [Your Organization ID]

  3. Webhook Token:

    • This token is used for authenticating your webhook requests to ensure secure communication between your system and Truecaller's backend service.

    • Action: Copy the webhook token and include it in the headers of your requests as an additional security measure.

    • Key-Value Pair Format: X-Org-Token: [Your Webhook Token]

https://enterprise-webhooks-noneu.truecaller.com/v2/campaigns