Webhook Setup
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Copy the following within the Truecaller for Business Console's webhook setup page.
Webhook Endpoint URL:
This is the address (URL) where you will push your segment and template parameters to.
Action: Copy this URL and paste it into the webhook configuration section of your external CX system.
Organization ID:
This is a unique identifier assigned to your organization within the Truecaller for Business system. It's a 16 digit UUID.
Action: Copy this ID. You'll need to include it in the authentication headers of your webhook requests to verify that you're authorized to receive the notifications.
Key-Value Pair Format : X-Org-ID: [Your Organization ID]
Webhook Token:
This token is used for authenticating your webhook requests to ensure secure communication between your system and Truecaller's backend service.
Action: Copy the webhook token and include it in the headers of your requests as an additional security measure.
Key-Value Pair Format: X-Org-Token: [Your Webhook Token]