Webhook Configuration

A total of 5 webhooks can be configured under a customer account at a given point in time.

To configure your webhooks, simply follow these steps:

1. Access Webhook : Click on Manage Webhooks under Verified Campaigns

2. Create a New Webhook: Click on the "Create webhook" button to begin adding a new webhook.

3. Enter Webhook Details:

   • Webhook Name: Provide a descriptive name for your webhook in the designated field. This name will be used to identify the webhook within the Truecaller for Business console. Please ensure the name is unique at any given time and does not exceed 50 characters.

   • Webhook URL: Enter the endpoint to which Truecaller should send the webhook notifications. For enhanced security, you might consider including a self-generated key as part of your URL (e.g., https://server.yourcompany.com/tcbiz-webhook?key=<yourkey>).

4. Select Event Type: Choose the specific type of webhook event you wish to receive notifications for. Currently, webhooks are available for Verified Campaigns-Detailed Whenever a response occurs for these enabled features, we will capture it as an event and send it to your configured URL.

   You can review event logs for your webhooks on both the "Manage Webhooks" page and the dedicated "Webhook events" page. Detailed information for each event is available on its respective event details page, with logs retained for the last 30 days.

5. Finalize Creation: Once all the required details are filled, click "Create." Your webhook will now be successfully set up.

6. Test Your Webhook : After creation, you can test your webhook to ensure it's functioning correctly.

   • Click on "Test Webhook" next to an existing webhook.

   • Select the event you wish to test (the default is "Call Me Back").

   • Click "Test URL" to send a test notification.