What happens after a user requests a callback? How does Truecaller share information with business?

Call Me Back data is available on the Truecaller for Business console on a real-time basis. Businesses can download the logs based on the frequency defined at their end to take action.

The information is shared with a business over an email daily. The email has a daily count of callback requests along with a link to self serve Call Me Back section to download the CSV file.