> For the complete documentation index, see [llms.txt](https://docs.truecaller.com/truecaller-for-business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.truecaller.com/truecaller-for-business/features/user-feedback/how-do-i-setup-a-questions-feedback-campaign.md).

# How do I setup a Questions feedback campaign?

1. Click on the "+" sign and select "Questions" from the Add New menu displayed.
2. Type the question that you want your customers to answer as a part of the campaign. The question can be of 100 characters maximum.
3. There can be three types of feedback questions - Multi choice short, Multi choice long, Free Text. Select the feedback type from the drop down menu after typing the question.
   * For Multi choice short questions, there can be a minimum of 2 options and a maximum of 3 options.&#x20;
   * For Multi choice long questions, there can be a minimum of 2 options and a maximum of 4 options.
4. Each option can be 15 characters maximum.
5. Click on “Save” to save your Question as a feedback card.&#x20;

<figure><img src="/files/PUfmxM9RrJNa6uYU5ihy" alt=""><figcaption></figcaption></figure>

6. To add more Feedback Cards, click on the “+” sign below an existing feedback card.&#x20;
7. The order in which the feedback cards are being displayed, is the same order that your customer will see the Call Ratings/Questions after answering/missing/rejecting your call.&#x20;
8. If you wish to reorder your feedback cards, simply drag a feedback card above or below another existing feedback card.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.truecaller.com/truecaller-for-business/features/user-feedback/how-do-i-setup-a-questions-feedback-campaign.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
