How can I change the access level of a user?

  1. Navigate to the "Manage Members" section of your account from the overlay menu on the bottom left corner of your Truecaller for Business console.

  2. The table displayed here lists down all the relevant members along with the assigned role.

  3. You can edit the Role assigned to a given user based on your access level by clicking on the kebab-menu and clicking on Edit.

Please note that only an Admin role can edit access level for all specific roles tagged to your account. Access restrictions apply to other granular roles.

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