How do I add a new Call Reason?

  1. To create new call reason, click on “Create New”, after activating the Call Reason toggle in the Feature Set Configuration page.

  2. You can then type in your call reason.

  3. The call reason has to have a minimum of 10 characters and maximum of 50 characters.

  4. A mockup of the Call Reason will be shown in the preview pane.

  5. The same call reason can be applied to any number of feature sets. Check out the Call Reason page in to see all the feature sets using the same call reason.

You can also click on the “Call Reason” option listed under the Feature section in the left hand side panel of the console to setup your Call Reason feature.

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