3. Configure a feature set

Feature Set is a group of features like Caller ID, Business Profile, Call Reason, etc. that you can enable for a particular process of your calling operations.

1. Once you have added a process to your Calling Operations, click on “Configure” to start configuring your Process.

2. This will take you to the Feature Set Configuration page.

3. Click on “Add Feature Set” to configure different feature sets for the numbers related to your calling process.

4. On clicking “Add Feature Set”, you will see the list of features available for you as per your subscription plan.