> For the complete documentation index, see [llms.txt](https://docs.truecaller.com/truecaller-for-business/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.truecaller.com/truecaller-for-business/features/user-feedback/how-can-i-create-a-user-feedback-campaign.md).

# How can I create a User Feedback campaign?

1. After setting up your Verified Business Caller ID, you can enable User Feedback in your feature set.&#x20;
2. Click on the User Feedback toggle to activate it.
3. If you have an older User Feedback campaign, you can select it or you can create a new one.
4. Start by giving a name to your campaign (max 50 characters).
5. Add a description of the campaign within 255 characters.&#x20;
6. Select when the campaign should be triggered - when a customer answers your call or when a customer misses your call or rejects your call.

<figure><img src="/files/FdYxPpPOg2krdPDwZ6CH" alt=""><figcaption></figcaption></figure>

> To access your available list of campaigns, click on the User Feedback under the Features section in the left hand side panel of the console.

7. Post this, you can need to further configure your user feedback by clicking on the “+” sign to add individual questions as feedback cards.
8. Select the type of question you wish to add - Call Ratings or Question.

<figure><img src="/files/KMsmXbd8AgBLAvO6Sv1d" alt=""><figcaption></figcaption></figure>


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.truecaller.com/truecaller-for-business/features/user-feedback/how-can-i-create-a-user-feedback-campaign.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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