What new roles are available to me on the business console?
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Verified Business Caller ID
Last updated
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There are multiple system-defined roles available in the new self serve dashboard, for your Verified Business Caller ID subscription :
Admin: Oversees all features, functionalities and analytics for the account. Can have access to multiple product lines mapped to the account.
Admin - Verified Calling : Oversees all features, functionalities and analytics for Verified Calling mapped to a single account.
Department Owner: Oversees all operations and processes within a specific department for an Organization, can be granted optional analytics access.
Operations Owner: Oversees all processes mapped within a specific operation, can be granted optional analytics access.
Process Owner: Manages functionality of specific process and sub-processes within the Department-Operation-Process hierarchy, can be granted optional analytics access.
Analytics Viewer: Has read-only access to all analytics data; does not have functional controls to add or edit any specific feature.
