What new roles are available to me on the business console?

There are multiple system-defined roles available in the new self serve dashboard, for your Verified Business Caller ID subscription :

• Admin: Oversees all features, functionalities and analytics for the account. Can have access to multiple product lines mapped to the account.

• Admin - Verified Calling : Oversees all features, functionalities and analytics for Verified Calling mapped to a single account.

• Department Owner: Oversees all operations and processes within a specific department for an Organization, can be granted optional analytics access.

• Operations Owner: Oversees all processes mapped within a specific operation, can be granted optional analytics access.

• Process Owner: Manages functionality of specific process and sub-processes within the Department-Operation-Process hierarchy, can be granted optional analytics access.

• Analytics Viewer: Has read-only access to all analytics data; does not have functional controls to add or edit any specific feature.