How do I setup a Call Rating feedback campaign?

  1. Enter the statement/question for rating a call.

  2. The feedback type is a rating system between 1 to 5 stars and cannot be changed.

  3. Click on “Save” to save your Call Rating as a feedback card. To add more Feedback Cards, click on the “+” sign below an existing feedback card.

  4. The order in which the feedback cards are being displayed, is the same order that your customer will see the Call Ratings/Questions after answering/missing/rejecting your call.

  5. If you wish to reorder your feedback cards, simply drag a feedback card above or below another existing feedback card.

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