How do I setup a Call Rating feedback campaign?
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Enter the statement/question for rating a call.
The feedback type is a rating system between 1 to 5 stars and cannot be changed.
Click on “Save” to save your Call Rating as a feedback card. To add more Feedback Cards, click on the “+” sign below an existing feedback card.
The order in which the feedback cards are being displayed, is the same order that your customer will see the Call Ratings/Questions after answering/missing/rejecting your call.
If you wish to reorder your feedback cards, simply drag a feedback card above or below another existing feedback card.
