User Feedback

User Feedback enables you to have two-way communication along with actionable insights from your customers.

With our User Feedback feature, you can know your customers better and get the best business outcomes. There are two types of User Feedback that you can use to understand brand perception and gain useful insights:

• Call Ratings

• Questions

What are the types of User Feedback campaigns I can activate?

How do I setup a Call Rating feedback campaign?

How do I setup a Questions feedback campaign?